COVID-19 may impact your dive travel plans. Wherever you want to go, we’re here to help. You’ll find our latest advice here.

Frequently asked questions

The ZuBlu Site

How does the search work?
How are results displayed?
What are the marine life categories?
What about species?
What if I am using a mobile device or tablet?
What are all the icons used on the search page?
And other pages? What do those icons mean?

Bookings and Payments

I have found my perfect resort - what now?
What about if I don't know where to travel?
How do I make a booking?
Our best price guarantee
How do I know if the booking is confirmed?
How can I pay for my booking?
How is my money protected if I make a booking and payment through ZuBlu?
I have paid for my trip - what happens before I fly?
Can you help me whilst I am traveling?
What happens when I get home?

Sustainability

You describe yourself as a ‘Sustainable dive travel platform’ - what is that?
ZuBlu & Green Fins
Are the resorts you work with 'Eco Resorts'?
What can I do as a guest?
What are the conservation projects you list on your site?

Can’t find what you’re looking for?